Shipping Policy

Thank you for visiting and shopping at XBQDD. The following terms apply to your purchase and our shipping procedures.

1. Shipping Areas
We are proud to offer shipping services to a wide range of countries. Shipping options and fees may vary depending on the destination.

2. Shipping Fees
Shipping costs are calculated based on the weight of your order and the destination shipping address. The final shipping fee will be displayed at checkout before you complete your purchase. We may occasionally offer free shipping promotions, which will be clearly advertised on our Site.

3. Order Processing
All orders are processed during standard business hours, Monday through Friday, excluding major U.S. holidays. Once your order is placed and payment is confirmed, you will receive a confirmation email. When your order has been packaged and shipped, you will receive a second email containing your tracking number.

4. Shipping Address
Please ensure your shipping address is entered correctly during checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange re-shipping. Additional shipping fees may apply in this case.

5. Package Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number on the carrier’s website to monitor the progress of your shipment.

6. Shipping Carriers
We partner with reliable shipping carriers such as USPS, UPS, and FedEx to deliver your orders. The specific carrier used for your order will be selected at our discretion to provide the best possible service.

7. Undeliverable Packages
Occasionally, a package may be returned to us as undeliverable by the carrier. If this occurs, we will attempt to contact you using the information provided at checkout to arrange re-shipment. Additional shipping fees may apply for re-shipping.

8. Damaged or Lost Packages
XBQDD is not liable for any packages that are lost or damaged during transit by the shipping carrier. Please refer to our [Return Policy] for instructions on filing a claim for damaged items. For lost packages, please contact the shipping carrier directly with your tracking number for assistance.

9. Contact Information
If you have any questions about our shipping policy, please contact our customer service team:
Email: care@xbqdd.com